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SHIPPING & DELIVERY POLICY

SHIPPING & DELIVERY POLICY

At MamaFatma.com, we offer delivery services to our customers. Here are some important details about our shipping and delivery policy:

DELIVERY AREAS

We offer delivery services to select areas within our delivery radius. Please check our website or contact us to see if we offer delivery to your area.

DELIVERY HOURS

Our delivery hours may vary based on our restaurant’s operating hours and the delivery area. Please check our website or contact us to see our current delivery hours.

DELIVERY FEES

We may charge a delivery fee based on the distance from our restaurant to your delivery address. The delivery fee may vary depending on the delivery area and order size.

DELIVERY TIME

We make every effort to deliver your order in a timely manner. However, delivery times may vary depending on factors such as traffic, weather conditions, and order volume. We will do our best to provide you with an estimated delivery time when you place your order.

ORDER TRACKING

We may offer order tracking for some delivery services. Please check our website or contact us to see if order tracking is available for your delivery.

DELIVERY ISSUES

If there is an issue with your delivery, such as a missing item or damaged package, please contact us immediately and we will do our best to address the issue. If you received the wrong order or if there is an issue with the quality of the food, please let us know within 6 hours of delivery so that we can take appropriate action.

CONTACT US

If you have any questions or concerns about our shipping and delivery policy, please do not hesitate to contact us at order@mamafatma.com. We are committed to providing excellent service and ensuring that our customers are satisfied with their orders.